Southeast Asia Information Port News (www.dnyxxg.com) Recently, the Beijing Municipal Administration for Market Regulation organized an administrative meeting with 12 mainstream platforms involved in online train ticket sales, including Ctrip, Qunar, Fliggy, Tongcheng, Meituan, JD.com, TravelSky, High-Speed Rail Butler, Didi, Gaode Maps, Baidu Maps, and Tencent Maps, focusing on prominent issues raised by the public regarding online train ticket sales.
At the meeting, the Beijing Municipal Administration for Market Regulation clearly outlined four compliance requirements for each platform. First, the Beijing Municipal Administration for Market Regulation will strictly implement its primary and social responsibilities, establish a correct business philosophy, and strive to "help passengers travel more and cause less congestion." Second, it will comprehensively review its business models and service processes, prohibiting any explicit or implicit suggestion that consumers can obtain priority ticketing privileges through paid services, promptly rectifying misleading advertising such as "acceleration packages," "dual channels," and "remaining ticket monitoring" after tickets are sold out, and consciously accepting public supervision. Third, it will comprehensively review and rectify its platform pages, removing products suspected of misleading advertising, adjusting page promotional content, and prohibiting the use of 12306 images, text, trademarks, etc., in promotions that might mislead consumers into believing that the platform has a specific business partnership with 12306. Fourth, it will diligently ensure clear pricing, prominently displaying the content and prices of value-added services, and promptly rectifying discrepancies between displayed ticket prices and actual payment costs caused by inconspicuous value-added service prompts, effectively protecting consumers' right to know.
The Beijing Municipal Administration for Market Regulation stated that it will continue to strengthen regulatory enforcement efforts and severely crack down on illegal activities such as fraudulent ticket grabbing, misleading transactions, and price fraud. At the same time, it welcomes the public to strengthen supervision of third-party online train ticket sales platforms, jointly promoting the standardized and healthy development of the industry and maintaining a fair and competitive market order. (over)
